Terms of service

Terms of Service

Last updated: June 2026

Welcome to Eleven XI. By accessing or purchasing from our store at eleven-xi.store, you agree to the following terms. Please read them carefully.

1. Overview

This website is operated by Eleven XI. Throughout the site, the terms “we”, “us” and “our” refer to Eleven XI. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

2. Products

All our jerseys are fan-edition replicas and are not official licensed merchandise unless explicitly stated. Product images are for illustration; slight variations in color or design may occur. We reserve the right to limit quantities or discontinue any product at any time.

3. Pricing & Payment

All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to correct any pricing errors. Payment must be received in full before an order is processed.

4. Orders

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or product unavailability. If we cancel an order after payment, you will receive a full refund.

5. Shipping

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs. Please refer to our Shipping Policy for details.

6. Returns & Refunds

Returns and refunds are handled according to our Refund Policy. Please review it before making a purchase.

7. Intellectual Property

All content on this site — including logos, images, and text — is the property of Eleven XI and may not be copied or reused without written permission.

8. Limitation of Liability

Eleven XI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount you paid for your order.

9. Changes to Terms

We may update these Terms of Service at any time. Changes take effect once posted on this page. Your continued use of the site constitutes acceptance of the updated terms.