Shipping policy

Shipping Policy

Last updated: June 2026

1. Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email with tracking details once your order ships.

2. Delivery Time

Estimated delivery time is 2–4 weeks from the date of order, including processing. Delivery times are estimates and may vary depending on your location and customs processing for international orders.

3. Shipping Costs

A flat shipping rate is applied at checkout.
Free shipping on orders of 2 or more jerseys.

4. Order Tracking

Once your order ships, you will receive a tracking number by email. You can use it to follow your package’s journey at any time.

5. Customs, Duties & Taxes

For international orders, your package may be subject to import duties or taxes once it reaches your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.

6. Delayed or Lost Packages

If your order is significantly delayed or appears lost, please contact us at eleven.xi.officialstore@gmail.com and we will help track it down. We are not responsible for delays caused by carriers or customs.

7. Wrong Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.